Anonymous
map-marker Charlotte, North Carolina

I can't get anyone to respond and it is calling for a medical alert bracelet. I didn't call for that. So why would I be on a recorded line? And that's all it says

They have a medical necklace when you call Customer service and trying to sell you a medical alert bracelet or necklace? So when I try to get out of it, it would not let me.

I had to live in thisconnect my phone but I have not used my tablet for about a year. And I plugged it in to try to let it charge so that I may use it and I left it plugged up for a while but it will not come on. Not sure what's going on or did I not use it? And it stopped working.

I may have used it 3 or 4 times because I had purchase. A laptop so I used it more than the tablet. I was getting ready to donate it to some kids. And it would not work so I am concerned about that.

Because they need something to do their work on. E i'm not sure if you can help me but thank you for reaching out

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Anonymous
map-marker Fort Lauderdale, Florida

I need help

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Yes I have error 401 and ssl error info you answer and nobody call me back ever . I still cant not use my tablet its said error 401 or its said error ssl I try to search but I need help I reset the tablet still have the issue .
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Cons:
  • Not working at all

User's recommendation: Do not buy

Anonymous
map-marker Austin, Texas

My tablet don't work

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Can't get into anything, Google play store wont load, tried going into system updates and does nothing. Says server error. So what's up, why I I get ito work. Please help,
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User's recommendation: Save your money

Anonymous
map-marker Branford, Connecticut

Need new cord please

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not getting anywhere with phone or website tried different phone numbers------got nowhere, just a speel on tools for the elderly, which i dont need why dont i speak to a human being
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Preferred solution: need a cord replacement

Willie M Skf
map-marker Dallas, Texas

Not help to repair my table

It just gave me another number
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Preferred solution: My tablet is not working

User's recommendation: Don’t purchase this product

Darla O

My charging port is broken

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None of their phone numbers work and also the website on their box papers that I got my tablet in is wrong also
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Cons:
  • When i call customer service they tried to sell me magazines

Preferred solution: I would like to know information if I could charge my lepan mini without using the regular charging port

User's recommendation: Not good

Kim J Ohr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reset tablet

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I have repeatedly tried to reset my tablet however, it is not charging. How many hours does it need to recharge? I have a new adapter cord and plug but it is not charging. Can you please let me know if I can charge up the tablet another way? This is a Matsunichi M97 9.7" tablet. Thank you. Kim
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Preferred solution: Deliver product or service ordered

Charlene H Bcp
map-marker Cleveland, Ohio

How do I reset password so I gain access

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Le Pan - How do I reset password so I gain access
Le Pan - How do I reset password so I gain access - Image 2
The tablet had stop working for a long period of time and now it has started back working. I need to reset the password to gain access again. I can't get any assistance.
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Preferred solution: Instructions on how to reset password

David A Dcj

Connection problems

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0 my Wi-Fi connection is working. but I haven't been able to update my tablet. I get an error 6 message when I try and update my tablet it says check my wife I put my Wi-Fi is working fine. my tablet. model number is. Le Pan tc082a
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Pros:
  • Very smooth easy to use

Preferred solution: Let the company propose a solution

1 comment
Guest

Having the exact same problem with my son's tablet which is the same model

James D Atc

Don't recommend getting the lepan tablet because you can never talk to somebody about getting help with your problems with the tablet

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Le Pan - Don't recommend getting the lepan tablet because you can never talk to somebody about...
I've been trying to talk to somebody that works for lapan tablets and I can never reach anybody at this company and would not recommend buying this lepan or a lepan tablet or computer because that's it's impossible to talk to a representative from the company.
View full review
Cons:
  • Bad customer service
  • Would not put me through to a service person
  • When i call customer service they tried to sell me magazines
Reason of review:
Poor customer service
Sharon D Opg
map-marker Miami, Florida

Cannot open tablet forgot pattern and passeord

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My friend called for me since I am 76 and can not remember my password or the pattern to open my le pan which takes wonderful pictures but now I can open it to see any of them..I had need to change my msn password and didn't know how so I guess I said I was going to take my email off and when I closed the le pan it had the pattern thing and I have no idea what I picked or remember my password, I really love the camera on my le Pan and don't even care about my internet..just want to open it so I can take picture and get the ones of my grandkids off of this one...thanks so much for getting back to me and have a good day
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C B Waq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incorrect phone numbersa

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The number is incorrect and sent me to a questionnaire for road service another second number wants15 USD to talk to me about a replacement watch band. I did not want to pay for this if the watch band is less than 20 usd.
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Preferred solution: Let the company propose a solution

User's recommendation: Be careful when they want money to ask for help.

Della W Eta

Broken ac/dc power adapter

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power adapter pronge broke, cannot chager my tablet with other adapter.
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Cons:
  • When i call customer service they tried to sell me magazines
  • I did call 1-855-537-2672
  • Bad terrible customer service

Preferred solution: Let the company propose a solution

Cherie A Uey

Will not turn on

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Followed all the different instructions and it still does not work. I received as a gift. It's a Le Pan TC802A. I've called the support line but they didn't help. What should I do with this Lemon Le Pan?
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Loss:
$110
Cons:
  • When i call customer service they tried to sell me magazines
  • I did call 1-855-537-2672
  • Would not put me through to a service person
Reason of review:
Damaged or defective

Preferred solution: Would love a replacement

Shermaine Zio
map-marker Racine, Wisconsin

Tablet damage

Wrong number need to replace tablet
View full review
Loss:
$200
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

1 comment
Cherie A Uey

Yes I need a replacement tablet. I don't want a Lemon Le Pan, I would like one that works.

Instead of trying to sell me magazines, I would really appreciate help. This is a D E A D tablet.

Anonymous
map-marker Bremen, Georgia

My USB cable brokeat the neck

the tablet has the 30 pin connector, if possible I am in need of one of these cable
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